If you’re behind on your water bill, whether as a resident, property owner, or as a business, you aren’t alone. There are nearly 200,000 customers with delinquent water bills, owing a combined $1.2 billion. The NYC Department of Environmental Protection, who manage the water system in the City, is offering amnesty to all accounts that are behind.

Click here to learn more.

For customers with a seriously delinquent balance of more than $1,000 for over a year, DEP will offer three amnesty options: 

  • If 100 percent of the principal bill is paid, 100 percent of interest will be forgiven; 
  • If 50 percent of the principal bill is paid, 75 percent of interest will be forgiven; or 
  • If 25 percent of the principal bill is paid, 50 percent of interest will be forgiven. 

Customers who owe less than $1,000 are still eligible to receive amnesty on 100 percent of their interest if they pay their total bill. All customers who participate in the water amnesty program and leave a remaining outstanding balance will be required to enter into a payment agreement with DEP. Data shows that 85 percent of customers who set up a payment plan stay on it and successfully clear their debt.  

BACK TO ALL POSTS